{"id":1107,"date":"2017-07-10T07:08:57","date_gmt":"2017-07-10T07:08:57","guid":{"rendered":"http:\/\/crmtiger.com\/blog\/?p=1107"},"modified":"2021-03-09T08:00:08","modified_gmt":"2021-03-09T08:00:08","slug":"vtiger-crm-vs-sugarcrm-and-suitecrm","status":"publish","type":"post","link":"https:\/\/crmtiger.com\/blog\/vtiger-crm-vs-sugarcrm-and-suitecrm\/","title":{"rendered":"vTiger CRM Comparison with SugarCRM and SuiteCRM Community"},"content":{"rendered":"<p>\u201cCRM offers an average return of $5.60 for every $1 spent.\u201d<br \/>\n\u201cBetween 25% and 60% of CRM projects fail to meet expectations, according to studies conducted over the past decade.\u201d<br \/>\n<!--more--><br \/>\nShopping for a new CRM doesn\u2019t have to be painful.<br \/>\nIn this text, CRMTiger offers straightforward comparison of three highly used, open-source products as below.<br \/>\nBefore we start looking at various aspects, notice that SuiteCRM and vTiger both are open-source versions developed as fork of SugarCRM back in 2004.<\/p>\n<p>&nbsp;<\/p>\n<table border=\"1\" cellspacing=\"0\">\n<tbody>\n<tr>\n<td style=\"text-align: center; background: #00acef;\"><b>Feature<\/b><\/td>\n<td style=\"text-align: center; background: #00acef;\"><b>vTiger\u00ae<\/b><\/td>\n<td style=\"text-align: center; background: #00acef;\"><b>SugarCRM<\/b><\/td>\n<td style=\"text-align: center; background: #00acef;\"><b>SuiteCRM<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><b>Product Model<\/b><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Open Source<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Closed Source<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Open Source<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><b>Price<\/b><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">$12\/User\/Month<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">$40\/User\/Month<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">100% Free<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><b>Custom Graphs &amp; Charts<\/b><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Available<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #ff0000; font-weight: 400;\">Not Available<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #ff0000; font-weight: 400;\">Not Available<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><b>Custom Reports<\/b><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Available<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #ff0000; font-weight: 400;\">Not Available<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #ff0000; font-weight: 400;\">Not Available<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><b>Forecasting Customization<\/b><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Available<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #ff0000; font-weight: 400;\">Not Available<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #ff0000; font-weight: 400;\">Not Available<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><b>Web Based<\/b><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><b>iOS App(official)<\/b><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #e36c0a; font-weight: 400;\">No(From Reseller only)<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #e36c0a; font-weight: 400;\">No(From Reseller only)<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><b>Android App(official)<\/b><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #e36c0a; font-weight: 400;\">No(From Reseller only)<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><b>Suitable for<\/b><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #ff0000; font-weight: 400;\">SMEs<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Freelancers+SMEs<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Freelancers+SMBs<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><b>Google Drive &amp; Calendar<\/b><\/p>\n<p><b>integration<\/b><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">No<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><b>Community Support<\/b><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #e36c0a; font-weight: 400;\">Medium<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Excellent<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Excellent<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><b>Add-on Modules<\/b><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #e36c0a; font-weight: 400;\">Good from 3<\/span><span style=\"color: #e36c0a; font-weight: 400;\">rd<\/span><span style=\"color: #e36c0a; font-weight: 400;\"> party re-sellers<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Excellent<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Excellent<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><b>Open API to integrate<\/b><\/p>\n<p><b>with any application<\/b><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #ff0000; font-weight: 400;\">Not Available<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #ff0000; font-weight: 400;\">Not Available<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Available<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><b>Quote Management<\/b><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Available<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #ff0000; font-weight: 400;\">Not Available<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #ff0000; font-weight: 400;\">Not Available<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><b>User Experience<\/b><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"color: #ff0000; font-weight: 400;\">96%<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">100%<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">100%<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Total<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">8.9<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">8.6<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">8.2<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><strong>Source:<\/strong> Based on analysis &amp; research, we don\u2019t provide commitment for 100% accuracy<br \/>\n<a href=\"https:\/\/crmtiger.com\/contact-us.html?utm_source=blog-nm&amp;utm_medium=crmtiger-nm&amp;utm_campaign=del-module-vtiger-nm\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"160\" class=\"alignnone size-medium wp-image-2316\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger.jpg\" alt=\"\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger.jpg 650w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger-300x74.jpg 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/a><\/p>\n<h4 style=\"color: #00acef;\"><span style=\"text-decoration: underline;\">Where SugarCRM Wins:<\/span><\/h4>\n<p>Although rich in features and functionalities, vTiger CRM is less visible potentially due to average class graphics and visual cues.<br \/>\nHowever, SugarCRM and SuiteCRM components like Campaign Manager, task assignment screens etc. are a bit more user friendly.<\/p>\n<h4 style=\"color: #00acef;\"><span style=\"text-decoration: underline;\">Caution &#8211; If you are big manufacturing unit:<\/span><\/h4>\n<p>If you are a products company and rolling out large scale stocks is the every week\/month activity of your business, there are no features for inventory management in SugarCRM, and so you need to apt vTiger or like CRM that incorporates required functionalities.<\/p>\n<p><strong>\u201c73% of companies have no process for re-engaging and nurturing leads after sales.\u201d<\/strong><\/p>\n<h4 style=\"color: #00acef;\"><span style=\"text-decoration: underline;\">CRM Architecture Consideration:<\/span><\/h4>\n<p>From initial point itself, SuiteCRM and vTiger resemble same structure as that of SugarCRM but vTiger has added much more advance application architecture like MVC framework and modules over time.<\/p>\n<h4 style=\"color: #00acef;\"><span style=\"text-decoration: underline;\">Comprehensiveness of CRM &#8211; Vital Factor to Check:<\/span><\/h4>\n<p>There are wide array of modules available in vTiger but NOT in other two as on June 2017:<\/p>\n<ul style=\"list-style-type: none;\">\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Automated Billing<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> SLA Management<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Sync with Microsoft Outlook<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Quickbooks integration<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> KnowledgeBase<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Client Portal<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Collaboration Tools<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Invoice Management<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Opportunity Management<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Project Tracking<\/li>\n<\/ul>\n<h4 style=\"color: #00acef;\"><span style=\"text-decoration: underline;\">What We Recommend:<\/span><\/h4>\n<p><strong>For SMEs:<\/strong> If you are well versed in CSS and can tailor vTiger to look a little better, then it is a perfect solution for you.<br \/>\n<strong>For Freelancer:<\/strong> SuiteCRM, undoubtedly, you can start using it right now, and pay only as you go and for what you want. This minimizes spending of coins yet takes your professional offerings to next level.<\/p>\n<h4 style=\"color: #00acef;\"><span style=\"text-decoration: underline;\">See How CRM is Helping Customers to Achieve Growth:<\/span><\/h4>\n<ul style=\"list-style-type: none;\">\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> 22% increase in Pipeline<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> 28% increase in Sales Win Rate<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> 30% increase in Sales Productivity<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> 35% increase in Revenue<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> 48% increase in Forecast Accuracy<\/li>\n<\/ul>\n<p>CRMTiger helps SMEs and freelancers save time and efforts by nurturing customization of leading CRM software tools.<\/p>\n<p>Let us know if you needs more information on this<br \/>\n<a href=\"https:\/\/crmtiger.com\/contact-us.html?utm_source=blog-nm&amp;utm_medium=crmtiger-nm&amp;utm_campaign=del-module-vtiger-nm\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"160\" class=\"alignnone size-medium wp-image-2316\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger.jpg\" alt=\"\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger.jpg 650w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger-300x74.jpg 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/a><\/p>\n<div class=\"more-info\">\n<p><strong style=\"color: #00acef;\">Do You Need More Information ?<\/strong><\/p>\n<p style=\"color: #000000; font-size: 11pt;\">For any further information \/ query regarding Technology, please email us at <a href=\"mailto:info@crmtiger.com\">info@crmtiger.com<\/a><br \/>\nOR call us on <span style=\"color: #00acef; font-size: 12pt;\">+1 630 861 8263<\/span>, Alternately you can request for information by filling up <a href=\"http:\/\/crmtiger.com\/contact-us.html\">Contact Us<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u201cCRM offers an average return of $5.60 for every $1 spent.\u201d \u201cBetween 25% and 60% of CRM projects fail to meet expectations, according to studies conducted over the past decade.\u201d<\/p>\n","protected":false},"author":1,"featured_media":1222,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1107","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge"],"_links":{"self":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/1107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/comments?post=1107"}],"version-history":[{"count":10,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/1107\/revisions"}],"predecessor-version":[{"id":2462,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/1107\/revisions\/2462"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/media\/1222"}],"wp:attachment":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/media?parent=1107"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/categories?post=1107"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/tags?post=1107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}