{"id":1718,"date":"2018-10-11T10:10:53","date_gmt":"2018-10-11T10:10:53","guid":{"rendered":"http:\/\/crmtiger.com\/blog\/?p=1718"},"modified":"2024-06-14T13:18:13","modified_gmt":"2024-06-14T13:18:13","slug":"asterisk-call-summary-widget-in-vtiger-dashboard","status":"publish","type":"post","link":"https:\/\/crmtiger.com\/blog\/asterisk-call-summary-widget-in-vtiger-dashboard\/","title":{"rendered":"Asterisk Call Summary Widget in the vTiger Dashboard"},"content":{"rendered":"<p>Management in many call center companies or sales companies always looks at the summary information on what is going on with the call agent.<br \/>\n<!--more--><\/p>\n<p style=\"text-align: center;\"><a class=\"dt-single-image\" href=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2018\/10\/web-state-widget.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"354\" height=\"299\" class=\"alignnone size-medium wp-image-1724\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2018\/10\/web-state-widget.png\" alt=\"\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2018\/10\/web-state-widget.png 354w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2018\/10\/web-state-widget-300x253.png 300w\" sizes=\"auto, (max-width: 354px) 100vw, 354px\" \/><\/a><\/p>\n<p>CRMTiger successfully launched web state widget for monitor call status like how many call in progress, how much logest call, total call pick up, total call yesterday and agent availability etc.<\/p>\n<h5 style=\"color: #00acef;\"><strong><span style=\"text-decoration: underline;\">Callers in Queue:<\/span><\/strong><\/h5>\n<p>The Callers in queue will display the number of call in waiting for accepting by the agent.<\/p>\n<h5 style=\"color: #00acef;\"><strong><span style=\"text-decoration: underline;\">Available Agent:<\/span><\/strong><\/h5>\n<p>The Available agent is display the number of agent availability for pick up the calls.<\/p>\n<h5 style=\"color: #00acef;\"><strong><span style=\"text-decoration: underline;\">Call in Progress:<\/span><\/strong><\/h5>\n<p>The Call in Progress will display the number of calls pickup by the agents.<\/p>\n<h5 style=\"color: #00acef;\"><strong><span style=\"text-decoration: underline;\">Longest Call Minit:<\/span><\/strong><\/h5>\n<p>The Longest Call Minit will show the status of call. How long it will be going on.<\/p>\n<h5 style=\"color: #00acef;\"><strong><span style=\"text-decoration: underline;\">Total Call Pick Up:<\/span><\/strong><\/h5>\n<p>The Total Call Pick Up will show the status of the call pick up by the Agent.<\/p>\n<h5 style=\"color: #00acef;\"><strong><span style=\"text-decoration: underline;\">Total Call Yesterday:<\/span><\/strong><\/h5>\n<p>The Total Call Yesterday will show the number of calls pick up by the agent yesterday.<\/p>\n<p>This has been implemented through CRM Integration with PBX solutions.<\/p>\n<p>CRMTiger offers service on Integration of CRM with following PBX.<\/p>\n<ul style=\"list-style-type: none;\">\n<li><strong><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/>\u00a0<\/strong> Elastix<\/li>\n<li><strong><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/>\u00a0<\/strong> FreePBX<\/li>\n<li><strong><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/>\u00a0<\/strong> VICIDial<\/li>\n<li><strong><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/>\u00a0<\/strong> FusionPBX<\/li>\n<li><strong><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/>\u00a0<\/strong> Freeswitch<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Feel free to contact us. We would be happy to assist you.<\/span><br \/>\n<span style=\"font-weight: 400;\"><strong>Hope you found this blog useful.<\/strong><\/span><br \/>\n<span style=\"font-weight: 400;\"><strong>Please contact us on <a href=\"mailto:info@crmtiger.com\">info@crmtiger.com<\/a> if you needed further help from us.<\/strong><\/span><br \/>\n<a href=\"https:\/\/crmtiger.com\/contact-us.html?utm_source=blog-nm&amp;utm_medium=crmtiger-nm&amp;utm_campaign=del-module-vtiger-nm\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"160\" class=\"alignnone size-medium wp-image-2316\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger.jpg\" alt=\"\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger.jpg 650w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger-300x74.jpg 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/a><\/p>\n<div class=\"more-info\">\n<p><strong style=\"color: #00acef;\">Do You Need More Information ?<\/strong><\/p>\n<p style=\"color: #000000; font-size: 11pt;\">For any further information \/ query regarding Technology, please email us at <a href=\"mailto:info@crmtiger.com\">info@crmtiger.com<\/a><br \/>\nOR call us on <span style=\"color: #00acef; font-size: 12pt;\">+1 630 861 8263<\/span>, Alternately you can request for information by filling up <a href=\"http:\/\/crmtiger.com\/contact-us.html\">Contact Us<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Management in many call center companies or sales companies always looks at the summary information on what is going on with the call agent.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-1718","post","type-post","status-publish","format-standard","hentry","category-vtiger-6-5"],"_links":{"self":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/1718","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/comments?post=1718"}],"version-history":[{"count":9,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/1718\/revisions"}],"predecessor-version":[{"id":3663,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/1718\/revisions\/3663"}],"wp:attachment":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/media?parent=1718"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/categories?post=1718"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/tags?post=1718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}