{"id":2080,"date":"2019-10-15T10:51:18","date_gmt":"2019-10-15T10:51:18","guid":{"rendered":"http:\/\/crmtiger.com\/blog\/?p=2080"},"modified":"2024-07-10T09:32:32","modified_gmt":"2024-07-10T09:32:32","slug":"call-center-crm-dashboard-in-vtiger","status":"publish","type":"post","link":"https:\/\/crmtiger.com\/blog\/call-center-crm-dashboard-in-vtiger\/","title":{"rendered":"Call Center CRM Dashboard in vTiger"},"content":{"rendered":"<p>The CRMTiger team is continuously working on various implementations of the vTiger platform in almost all industries.<br \/>\n<!--more--><br \/>\nRecently, the CRMTiger team implemented CRM integration with the PBX system with an intuitive call center agent dashboard to motivate agents.<\/p>\n<p><a class=\"dt-single-image\" href=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/callcenter-action.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2081 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/callcenter-action.png\" alt=\"img\" width=\"1340\" height=\"196\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/callcenter-action.png 1340w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/callcenter-action-300x44.png 300w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/callcenter-action-768x112.png 768w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/callcenter-action-1024x150.png 1024w\" sizes=\"auto, (max-width: 1340px) 100vw, 1340px\" \/><\/a><\/p>\n<h5 style=\"color: #00acef;\"><span style=\"text-decoration: underline;\">Why is the agent dashboard for call centers important?<\/span><\/h5>\n<p>Agent dashboards for call center agents are the key to increasing the efficiency of agents and performing more sales.<\/p>\n<p>Some important dashboard widgets in CRM Tiger builds call center CRM<\/p>\n<ul style=\"list-style-type: none;\">\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Quickly see their sales and commission information.<\/li>\n<li style=\"font-size: 15px;\"><strong><a class=\"dt-single-image\" href=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/performance.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2082 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/performance.png\" alt=\"img\" width=\"1338\" height=\"262\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/performance.png 1338w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/performance-300x59.png 300w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/performance-768x150.png 768w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/performance-1024x201.png 1024w\" sizes=\"auto, (max-width: 1338px) 100vw, 1338px\" \/><\/a><\/strong><\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Increase competition among agents by showing comparison data.<\/li>\n<li style=\"font-size: 15px;\"><a class=\"dt-single-image\" href=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/team-performance.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2083 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/team-performance.png\" alt=\"img\" width=\"1336\" height=\"261\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/team-performance.png 1336w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/team-performance-300x59.png 300w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/team-performance-768x150.png 768w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/team-performance-1024x200.png 1024w\" sizes=\"auto, (max-width: 1336px) 100vw, 1336px\" \/><\/a><\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Motivate agents to do more sales call.<\/li>\n<li><a class=\"dt-single-image\" href=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/agent-performance.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2084 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/agent-performance.png\" alt=\"img\" width=\"1307\" height=\"279\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/agent-performance.png 1307w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/agent-performance-300x64.png 300w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/agent-performance-768x164.png 768w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/agent-performance-1024x219.png 1024w\" sizes=\"auto, (max-width: 1307px) 100vw, 1307px\" \/><\/a><\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Increase trust.<\/li>\n<\/ul>\n<h5 style=\"color: #00acef;\"><span style=\"text-decoration: underline;\">Why is the admin dashboard for call centers important?<\/span><\/h5>\n<p>The management of the company always looking at the performance of agents.<\/p>\n<ul style=\"list-style-type: none;\">\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Quickly see sales and commission information.<\/li>\n<li><a class=\"dt-single-image\" href=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/vtiger-policy-type.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2087 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/vtiger-policy-type.png\" alt=\"img\" width=\"1339\" height=\"292\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/vtiger-policy-type.png 1339w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/vtiger-policy-type-300x65.png 300w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/vtiger-policy-type-768x167.png 768w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/vtiger-policy-type-1024x223.png 1024w\" sizes=\"auto, (max-width: 1339px) 100vw, 1339px\" \/><\/a><\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Get information on current call summary.<\/li>\n<li><a class=\"dt-single-image\" href=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/vtiger-call-report.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2088 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/vtiger-call-report.png\" alt=\"img\" width=\"1343\" height=\"120\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/vtiger-call-report.png 1343w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/vtiger-call-report-300x27.png 300w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/vtiger-call-report-768x69.png 768w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/vtiger-call-report-1024x91.png 1024w\" sizes=\"auto, (max-width: 1343px) 100vw, 1343px\" \/><\/a><\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Graphical view of sales trends.<\/li>\n<li><a class=\"dt-single-image\" href=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/vtiger-graphical.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2089 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/vtiger-graphical.png\" alt=\"img\" width=\"622\" height=\"383\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/vtiger-graphical.png 622w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2019\/10\/vtiger-graphical-300x185.png 300w\" sizes=\"auto, (max-width: 622px) 100vw, 622px\" \/><\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>If you want to implement CRM for your company, feel free to contact us anytime at\u00a0<a href=\"mailto:info@crmtiger.com\">info@crmtiger.com<\/a><\/p>\n<p>Feel free to contact us. We would be happy to assist you.<\/p>\n<p><strong>I hope you find this blog useful.<\/strong><br \/>\n<span style=\"font-weight: 400;\"><strong>Please contact us at\u00a0<a href=\"mailto:info@crmtiger.com\">info@crmtiger.com<\/a> if you need further help from us.\u00a0\u00a0<\/strong><\/span><a href=\"https:\/\/crmtiger.com\/contact-us.html?utm_source=blog-nm&amp;utm_medium=crmtiger-nm&amp;utm_campaign=del-module-vtiger-nm\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2316 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger.jpg\" alt=\"img\" width=\"650\" height=\"160\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger.jpg 650w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger-300x74.jpg 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/a><\/p>\n<div class=\"more-info\">\n<p><span style=\"color: #00acef;\"><strong>Do you need more information?<\/strong><\/span><\/p>\n<p style=\"color: #000000; font-size: 11pt;\">For any further information \/ queries regarding technology, please email us at\u00a0<a href=\"mailto:info@crmtiger.com\">info@crmtiger.com<\/a><br \/>\nOR call us at\u00a0<span style=\"color: #00acef; font-size: 12pt;\">+1 630 861 8263.<\/span>\u00a0Alternately, you can request information by filling out the <a href=\"http:\/\/crmtiger.com\/contact-us.html\">Contact Us<\/a>\u00a0form.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The CRMTiger team is continuously working on various implementations of the vTiger platform in almost all industries.<\/p>\n","protected":false},"author":1,"featured_media":2092,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[],"class_list":["post-2080","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vtiger-7-1"],"_links":{"self":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/2080","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/comments?post=2080"}],"version-history":[{"count":5,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/2080\/revisions"}],"predecessor-version":[{"id":2086,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/2080\/revisions\/2086"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/media\/2092"}],"wp:attachment":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/media?parent=2080"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/categories?post=2080"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/tags?post=2080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}