{"id":2154,"date":"2020-08-10T10:56:24","date_gmt":"2020-08-10T10:56:24","guid":{"rendered":"http:\/\/crmtiger.com\/blog\/?p=2154"},"modified":"2024-07-10T10:09:18","modified_gmt":"2024-07-10T10:09:18","slug":"benefit-of-whatsapp-integration-with-crm","status":"publish","type":"post","link":"https:\/\/crmtiger.com\/blog\/benefit-of-whatsapp-integration-with-crm\/","title":{"rendered":"WhatsApp integration with CRM is necessary."},"content":{"rendered":"<p><span style=\"font-weight: 400;\">WhatsApp is the most used messaging app in the entire world.<br \/>\n<\/span><br \/>\nIntegration of WhatsApp CRM can be an effective means of communication through automated messages to customers from CRM.<br \/>\n<!--more--><\/p>\n<h3 style=\"color: #00acef;\"><span style=\"text-decoration: underline;\"><strong>WhatsApp market leader in Social messaging:<\/strong><\/span><\/h3>\n<ul style=\"list-style-type: none;\">\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> 2 billion+ active users.<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Daily usage per user: 80%<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> It&#8217;s the #1 most downloaded mobile app.<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> 100 billion+ messages are sent daily.<\/li>\n<\/ul>\n<h3 style=\"color: #00acef;\"><span style=\"text-decoration: underline;\">WhatsApp engagement capability?<\/span><\/h3>\n<ul style=\"list-style-type: none;\">\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Easy to use.<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Intuitive messaging viewer than any other app in the world.<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Group, broadcast, and read receipt features make WhatsApp unique among other apps.<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> 100% up time.<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Powerful Notification.<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Powerful Notification.<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Trusted by businesses around the world.<\/li>\n<\/ul>\n<h3 style=\"color: #00acef;\"><span style=\"text-decoration: underline;\">How does CRM integration work with WhatsApp?<\/span><\/h3>\n<ul style=\"list-style-type: none;\">\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Integration of WhatsApp with CRM works similarly to how you\u2019re sending text messages or using Facebook Messenger; the only difference is that you\u2019re sending messages against Leads\/Contact and other modules of the CRM.<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> WhatsApp integration with CRM sends a message against your WhatsApp number, which is configured in CRM.<\/li>\n<\/ul>\n<h3 style=\"color: #00acef;\"><span style=\"text-decoration: underline;\">Benefits of WhatsApp CRM Integration<\/span><\/h3>\n<ul style=\"list-style-type: none;\">\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> WhatsApp integration with CRM helps you centralize all your communication from WhatsApp to CRM.<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> WhatsApp Integration helps you directly create a contact from CRM if you receive a message from an unknown number in your WhatsApp account.<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> WhatsApp integration allows you to quickly update records from WhatsApp messages.<\/li>\n<\/ul>\n<p><a class=\"dt-single-image\" href=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/08\/whatsapp-title.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2146 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/08\/whatsapp-title.png\" alt=\"img\" width=\"1266\" height=\"515\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/08\/whatsapp-title.png 1266w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/08\/whatsapp-title-300x122.png 300w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/08\/whatsapp-title-768x312.png 768w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/08\/whatsapp-title-1024x417.png 1024w\" sizes=\"auto, (max-width: 1266px) 100vw, 1266px\" \/><\/a><\/p>\n<ul style=\"list-style-type: none;\">\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> WhatsApp integration with CRM Automate your communication with new customers or existing customers.<\/li>\n<\/ul>\n<p>For example, if you\u2019ve had a lead send you a WhatsApp message for booking a \u201ctable for dinner\u201d with a restaurant, Automated message sending and replying based on the availability of tables from the CRM system integrated with WhatsApp.<\/p>\n<p><a class=\"dt-single-image\" href=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/08\/whats-app.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2149 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/08\/whats-app.png\" alt=\"img\" width=\"596\" height=\"329\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/08\/whats-app.png 596w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/08\/whats-app-300x166.png 300w\" sizes=\"auto, (max-width: 596px) 100vw, 596px\" \/><\/a><\/p>\n<h3 style=\"color: #00acef;\"><span style=\"text-decoration: underline;\">What\u2019s Next with WhatsApp Integration?<\/span><\/h3>\n<ul style=\"list-style-type: none;\">\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Implementation of chat-bot-based WhatsApp messaging helps you automate your replies to customers or leads.<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Implementation of time-based messaging from WhatsApp so it will send a message at a predefined time.<\/li>\n<\/ul>\n<p>I hope you find this blog useful.<\/p>\n<p><span style=\"font-weight: 400;\">Please contact us at\u00a0<a href=\"mailto:info@crmtiger.com\">info@crmtiger.com<\/a> if you need further help from us.<\/span><\/p>\n<p>Let us know if you need more information on this.<br \/>\n<a href=\"https:\/\/crmtiger.com\/contact-us.html?utm_source=blog-nm&amp;utm_medium=crmtiger-nm&amp;utm_campaign=del-module-vtiger-nm\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2316 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger.jpg\" alt=\"img\" width=\"650\" height=\"160\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger.jpg 650w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger-300x74.jpg 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/a><\/p>\n<p><span style=\"color: #00acef;\"><strong>Do you need more information?<\/strong><\/span><\/p>\n<p style=\"color: #000000; font-size: 11pt;\">For any further information \/ queries regarding technology, please email us at\u00a0<a href=\"mailto:info@crmtiger.com\">info@crmtiger.com<\/a><br \/>\nOR call us at\u00a0<span style=\"color: #00acef; font-size: 12pt;\">+1 630 861 8263.<\/span>\u00a0Alternately, you can request information by filling out the <a href=\"http:\/\/crmtiger.com\/contact-us.html\">Contact Us<\/a>\u00a0form.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>WhatsApp is the most used messaging app in the entire world. Integration of WhatsApp CRM can be an effective means of communication through automated messages to customers from CRM.<\/p>\n","protected":false},"author":1,"featured_media":2167,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-2154","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-integration"],"_links":{"self":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/2154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/comments?post=2154"}],"version-history":[{"count":16,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/2154\/revisions"}],"predecessor-version":[{"id":3708,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/2154\/revisions\/3708"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/media\/2167"}],"wp:attachment":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/media?parent=2154"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/categories?post=2154"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/tags?post=2154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}