{"id":2193,"date":"2020-09-17T11:06:18","date_gmt":"2020-09-17T11:06:18","guid":{"rendered":"http:\/\/crmtiger.com\/blog\/?p=2193"},"modified":"2024-07-10T10:07:26","modified_gmt":"2024-07-10T10:07:26","slug":"how-to-trigger-workflow-on-pbx-manager-for-vtiger","status":"publish","type":"post","link":"https:\/\/crmtiger.com\/blog\/how-to-trigger-workflow-on-pbx-manager-for-vtiger\/","title":{"rendered":"How to trigger workflow on PBX Manager for vTiger"},"content":{"rendered":"<p>PBXManager in vTiger is an important module for telephony integration.<br \/>\nCRMTiger got a request from a customer to integrate PBX Manager with Workflow, so every call recorded to PBX Manager, either by customer or user, will get a notification or any other updates through Workflow.<br \/>\n<!--more--><\/p>\n<p><span style=\"font-weight: 400;\">Normally vTiger isn\u2019t offering PBXManager as part of the workflow.<\/span><br \/>\n<a class=\"dt-single-image\" href=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/09\/workflow-information.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2194 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/09\/workflow-information.png\" alt=\"img\" width=\"1331\" height=\"631\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/09\/workflow-information.png 1331w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/09\/workflow-information-300x142.png 300w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/09\/workflow-information-768x364.png 768w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/09\/workflow-information-1024x485.png 1024w\" sizes=\"auto, (max-width: 1331px) 100vw, 1331px\" \/><\/a><\/p>\n<p>Once PBX manager is added to the workflow, it will have the option to define the condition of various fields of PBX manager.<\/p>\n<p><a class=\"dt-single-image\" href=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/09\/workflow-condition.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2195 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/09\/workflow-condition.png\" alt=\"img\" width=\"1583\" height=\"533\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/09\/workflow-condition.png 1583w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/09\/workflow-condition-300x101.png 300w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/09\/workflow-condition-768x259.png 768w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/09\/workflow-condition-1024x345.png 1024w\" sizes=\"auto, (max-width: 1583px) 100vw, 1583px\" \/><\/a><\/p>\n<h3 style=\"color: #00acef;\"><span style=\"text-decoration: underline;\"><strong>Advantage of Workflow with PBX Manager:<\/strong><\/span><\/h3>\n<ul style=\"list-style-type: none;\">\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Auto-update fields based on status of Call.<\/li>\n<li><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/> Email notification to Users\/customer once call has finished, Auto sends more information to customer via email\/SMS through workflow.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Hope you found this blog useful.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please contact us on <a href=\"mailto:info@crmtiger.com\">info@crmtiger.com<\/a> if you needed further help from us.<\/span><\/p>\n<p>Let us know if you needs more information on this<br \/>\n<a href=\"https:\/\/crmtiger.com\/contact-us.html?utm_source=blog-nm&amp;utm_medium=crmtiger-nm&amp;utm_campaign=del-module-vtiger-nm\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2316 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger.jpg\" alt=\"img\" width=\"650\" height=\"160\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger.jpg 650w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger-300x74.jpg 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/a><\/p>\n<div class=\"more-info\">\n<p><strong style=\"color: #00acef;\">Do you need more information ?<\/strong><\/p>\n<p style=\"color: #000000; font-size: 11pt;\">For any further information \/ query regarding Technology, please email us at <a href=\"mailto:info@crmtiger.com\">info@crmtiger.com<\/a><br \/>\nOR call us at\u00a0<span style=\"color: #00acef; font-size: 12pt;\">+1 630 861 8263<\/span>, Alternately you can request for information by filling up <a href=\"http:\/\/crmtiger.com\/contact-us.html\">Contact Us<\/a>\u00a0form.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>PBXManager in vTiger is an important module for telephony integration. CRMTiger got a request from a customer to integrate PBX Manager with Workflow, so every call recorded to PBX Manager, either by customer or user, will get a notification or any other updates through Workflow.<\/p>\n","protected":false},"author":1,"featured_media":2199,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18],"tags":[],"class_list":["post-2193","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vtiger-7-2"],"_links":{"self":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/2193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/comments?post=2193"}],"version-history":[{"count":5,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/2193\/revisions"}],"predecessor-version":[{"id":3552,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/2193\/revisions\/3552"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/media\/2199"}],"wp:attachment":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/media?parent=2193"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/categories?post=2193"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/tags?post=2193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}