{"id":3207,"date":"2023-08-09T07:47:51","date_gmt":"2023-08-09T07:47:51","guid":{"rendered":"http:\/\/crmtiger.com\/blog\/?p=3207"},"modified":"2024-07-11T07:30:12","modified_gmt":"2024-07-11T07:30:12","slug":"number-masking-privacy-for-your-business-and-customers-in-vtiger","status":"publish","type":"post","link":"https:\/\/crmtiger.com\/blog\/number-masking-privacy-for-your-business-and-customers-in-vtiger\/","title":{"rendered":"Number Masking &#8211; Privacy for Your Business and Customers in vTiger"},"content":{"rendered":"<p>Do you value your privacy?<\/p>\n<p>Do you feel the same way about your customer\u2019s privacy?<\/p>\n<p><span style=\"font-weight: 400;\">If you said yes, then<\/span><span style=\"font-weight: 400;\"> In an era where privacy is of paramount importance, businesses need to adopt measures to protect their customers&#8217; and employees&#8217; personal information. One such solution is call masking, a telephone feature that ensures privacy by displaying a designated phone number when making outbound calls. In this article, we will explore what call masking is and how it can benefit both businesses and their valued customers.<\/span><br \/>\n<!--more--><\/p>\n<h4 style=\"color: #00acef;\"><strong><span style=\"text-decoration: underline;\">What is Call Masking?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Call masking is a powerful telephony feature that allows businesses to present a specific phone number as the caller ID during outgoing calls. By doing so, callers can maintain confidentiality and keep their actual phone numbers or extensions hidden. This is especially beneficial for running targeted calling campaigns across different regions using primary phone numbers or local virtual numbers.<\/span><\/p>\n<p><a class=\"dt-single-image\" href=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3208 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead.png\" alt=\"\" width=\"1224\" height=\"305\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead.png 1224w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead-300x75.png 300w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead-768x191.png 768w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead-1024x255.png 1024w\" sizes=\"auto, (max-width: 1224px) 100vw, 1224px\" \/><\/a><\/p>\n<h4 style=\"color: #00acef;\"><strong><span style=\"text-decoration: underline;\">Advantages of Using Call Masking:<\/span><\/strong><\/h4>\n<ol>\n<li style=\"font-weight: 400;\"><b>Protecting Customer and Employee Privacy:<\/b><span style=\"font-weight: 400;\"> Call masking offers a secure and simple method to safeguard the personal numbers of both customers and employees. By masking the identity of both parties, the risk of personal information misuse is minimised.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Ensuring Short-Lived Communications:<\/b><span style=\"font-weight: 400;\"> Businesses involved in short-lived communications with customers and vendors find call masking particularly useful. It prevents unsupervised conversations from occurring after the service has ended, enhancing overall privacy.<\/span><\/li>\n<\/ol>\n<p><a class=\"dt-single-image\" href=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead-edit.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3210 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead-edit.png\" alt=\"\" width=\"1201\" height=\"369\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead-edit.png 1201w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead-edit-300x92.png 300w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead-edit-768x236.png 768w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead-edit-1024x315.png 1024w\" sizes=\"auto, (max-width: 1201px) 100vw, 1201px\" \/><\/a><\/p>\n<h4 style=\"color: #00acef;\"><strong><span style=\"text-decoration: underline;\">Key Terms in Call Masking:<\/span><\/strong><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><b>Phone Number (DID):<\/b><span style=\"font-weight: 400;\"> A set of numbers that callers can dial to reach a specific party, sometimes referred to as Direct Inward Dialling (DID).<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Call Screening:<\/b><span style=\"font-weight: 400;\"> Allows recipients to identify callers and choose their response, offering them the ability to accept, block, or decline certain numbers.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Bandwidth Phone Number Dashboard: <\/b><span style=\"font-weight: 400;\">The interface through which customers set up, port, and manage their numbers.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Direct Inward Dialling (DID):<\/b><span style=\"font-weight: 400;\"> A service provided by local exchange carriers that allows phone calls to be directly routed to a specific line without going through menus or phone trees.<\/span><\/li>\n<\/ul>\n<p><a class=\"dt-single-image\" href=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead-details.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3209 size-full\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead-details.png\" alt=\"\" width=\"1200\" height=\"336\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead-details.png 1200w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead-details-300x84.png 300w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead-details-768x215.png 768w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2023\/08\/number-masking-lead-details-1024x287.png 1024w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/a><\/p>\n<h4 style=\"color: #00acef;\"><strong><span style=\"text-decoration: underline;\">Benefits of Number Masking:<\/span><\/strong><\/h4>\n<ol>\n<li><b>Protecting Personal Phone Numbers:<\/b><span style=\"font-weight: 400;\"> Call masking enables businesses to separate business-related calls from personal mobile phone numbers.<\/span><\/li>\n<li><b>Controlled Access:<\/b><span style=\"font-weight: 400;\"> Businesses can provide their extensions to specific individuals who need direct access.<\/span><\/li>\n<li><b>Centralised Corporate Number:<\/b><span style=\"font-weight: 400;\"> Incoming calls can be automatically routed to the organisation&#8217;s main phone number, simplifying communication.<\/span><\/li>\n<li><b>Increased Sales Opportunities:<\/b><span style=\"font-weight: 400;\"> Utilising call masking with local phone numbers can avoid voicemails and increase the chances of connecting with prospects.<\/span><\/li>\n<li><b>Hide number to stolen : <span style=\"font-weight: 400;\">Hide number from agents to avoid mis-used those numbers from public use.<\/span>\u00a0\u00a0<\/b><\/li>\n<\/ol>\n<h4 style=\"color: #00acef;\"><strong><span style=\"text-decoration: underline;\">Conclusion:<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400;\"> Call masking is an invaluable asset for businesses seeking to prioritise customer privacy and enhance their interactions. By limiting the visibility of caller phone numbers, companies can maintain trust and build better connections with their customers. This feature not only protects customer privacy but also streamlines communication and improves overall business efficiency. Embracing call masking can be the perfect solution for businesses to respect and maintain the privacy of their valued customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hope you found this blog useful.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We would be happy to assist you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please contact us on <a href=\"mailto:info@crmtiger.com\">info@crmtiger.com<\/a> if you needed further help from us.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let us know if you need more information on this<\/span><\/p>\n<p><a href=\"https:\/\/crmtiger.com\/contact-us.html?utm_source=blog-nm&amp;utm_medium=crmtiger-nm&amp;utm_campaign=del-module-vtiger-nm\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"160\" class=\"alignnone size-medium wp-image-2316\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger.jpg\" alt=\"\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger.jpg 650w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger-300x74.jpg 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/a><\/p>\n<div class=\"more-info\">\n<p><strong style=\"color: #00acef;\">Do You Need More Information ?<\/strong><\/p>\n<p style=\"color: #000000; font-size: 11pt;\">For any further information \/ query regarding Technology, please email us at <a href=\"mailto:info@crmtiger.com\">info@crmtiger.com<\/a><br \/>\nOR call us on <span style=\"color: #00acef; font-size: 12pt;\">+1 630 534 0223<\/span>, Alternately you can request for information by filling up <a href=\"http:\/\/crmtiger.com\/contact-us.html\" target=\"_blank\" rel=\"noopener noreferrer\">Contact Us<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Do you value your privacy? Do you feel the same way about your customer\u2019s privacy? If you said yes, then In an era where privacy is of paramount importance, businesses need to adopt measures to protect their customers&#8217; and employees&#8217; personal information. One such solution is call masking, a telephone feature that ensures privacy by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3213,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-3207","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vtiger-plugins"],"_links":{"self":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/3207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/comments?post=3207"}],"version-history":[{"count":7,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/3207\/revisions"}],"predecessor-version":[{"id":3741,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/3207\/revisions\/3741"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/media\/3213"}],"wp:attachment":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/media?parent=3207"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/categories?post=3207"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/tags?post=3207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}