{"id":3369,"date":"2024-02-28T07:33:41","date_gmt":"2024-02-28T07:33:41","guid":{"rendered":"http:\/\/crmtiger.com\/blog\/?p=3369"},"modified":"2024-10-22T08:37:19","modified_gmt":"2024-10-22T08:37:19","slug":"whatsapp-business-integration-with-vtiger-new-updates","status":"publish","type":"post","link":"https:\/\/crmtiger.com\/blog\/whatsapp-business-integration-with-vtiger-new-updates\/","title":{"rendered":"WhatsApp Business Integration with vTiger: New Updates"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">WhatsApp is the most used messaging app in the entire world.\u00a0 <\/span><\/p>\n<p>Integration of <a href=\"https:\/\/crmtiger.com\/integration\/whatsapp-vtiger-crm-integration\" target=\"_blank\" rel=\"noopener noreferrer\">WhatsApp CRM<\/a> can be an effective means of communication through automated messages to customers from CRM.<br \/>\n<!--more--><\/p>\n<h4 style=\"color: #00acef;\"><span style=\"text-decoration: underline;\"><strong>What\u2019s New Updates on WhatsApp Business with vTiger?<\/strong><\/span><\/h4>\n<ul style=\"list-style-type: none;\">\n<li><strong><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/><\/strong><span style=\"text-decoration: underline;\"><b> Variable Option:<\/b><\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">With variable option you can search in record from CRM and copy appropriate result to @variable.\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a class=\"dt-single-image\" href=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2024\/02\/variable-option-vtiger.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3376\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2024\/02\/variable-option-vtiger.png\" alt=\"\" width=\"1971\" height=\"908\" \/><\/a><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">From variable you can run further condition for your business needs for example<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If you search on record for insurance business retun policy status, it&#8217;s return \u201cExpired\u201d than you want customer to choose option from below.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If Policy Status is \u201cExpired\u201d Than select one of the following option.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Renew Policy<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Do not renew Policy\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Talk to Expert<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul style=\"list-style-type: none;\">\n<li><strong><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/><\/strong><span style=\"text-decoration: underline;\"><b> Transfer Agent:<\/b><\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In Timeline view add a new tab \u201cTransfer Agent\u201d to see chat transfer to the corresponding agent logged in agent.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a class=\"dt-single-image\" href=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2024\/02\/transfer-to-agent-vtiger.png\" data-dt-img-description=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3372\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2024\/02\/transfer-to-agent-vtiger.png\" alt=\"\" width=\"1314\" height=\"355\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2024\/02\/transfer-to-agent-vtiger.png 1314w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2024\/02\/transfer-to-agent-vtiger-300x81.png 300w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2024\/02\/transfer-to-agent-vtiger-768x207.png 768w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2024\/02\/transfer-to-agent-vtiger-1024x277.png 1024w\" sizes=\"auto, (max-width: 1314px) 100vw, 1314px\" \/><\/a><\/p>\n<ul style=\"list-style-type: none;\">\n<li><strong><img decoding=\"async\" src=\"http:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2017\/02\/check.png\" alt=\"\" \/><\/strong><span style=\"text-decoration: underline;\"><b> Idle Time:<\/b><\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">convert WhatsApp bot from Automatic to Manual during auto conversation of Customer and bot, when manual agent send message to Customer<br \/>\n<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Hope you found this blog useful.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We would be happy to assist you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please contact us on <a href=\"mailto:info@crmtiger.com\">info@crmtiger.com<\/a> if you needed further help from us.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let us know if you need more information on this<\/span><\/p>\n<p><a href=\"https:\/\/crmtiger.com\/contact-us.html?utm_source=blog-nm&amp;utm_medium=crmtiger-nm&amp;utm_campaign=del-module-vtiger-nm\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"160\" class=\"alignnone size-medium wp-image-2316\" src=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger.jpg\" alt=\"\" srcset=\"https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger.jpg 650w, https:\/\/crmtiger.com\/blog\/wp-content\/uploads\/2020\/11\/CRMTiger-300x74.jpg 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>WhatsApp is the most used messaging app in the entire world.\u00a0 Integration of WhatsApp CRM can be an effective means of communication through automated messages to customers from CRM.<\/p>\n","protected":false},"author":1,"featured_media":3373,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,21],"tags":[],"class_list":["post-3369","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-integration","category-whatsapp"],"_links":{"self":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/3369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/comments?post=3369"}],"version-history":[{"count":9,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/3369\/revisions"}],"predecessor-version":[{"id":3880,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/posts\/3369\/revisions\/3880"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/media\/3373"}],"wp:attachment":[{"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/media?parent=3369"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/categories?post=3369"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/crmtiger.com\/blog\/wp-json\/wp\/v2\/tags?post=3369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}