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WhatsApp Business API Integration for vTiger (one week free Trial)

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WhatsApp Business API Integration with vTiger supported for upto vTiger 7.5 gives you the flexibility to send/receive WhatsApp messages to your Prospects, customers or vendors.

There are Major aspects that have been achieved from this integration as below,

  • One to one communication between user and customer
  • WhatsApp message Integrated with Workflow to send Automatic message on workflow trigger
  • Send WhatsApp messages to multiple records in one shot(obviously you’ve to follow WhatsApp guidelines for the same). 

Click here to get end to end user manual of vTiger WhatsApp Integration
Features of WhatsApp Integration

    • 1. Send/Receive Message from individual record
    • 2. Send multiple messages
    • 3. Send message from workflow
    • 4. Global WhatsApp messaging
    • 5. Ac (History of all updates)
    • 6. Global WhatsApp messaging is categorized into 3 sections
      • 1. New messages
      • 2. Unknown numbers
      • 3. Module(Leads/Contacts/Org./Vendors) messages

     

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Description


 Recommendation on Sending WhatsApp Business API Integration Messages

  • Since Watsapp is very skeptical about numbers that do bulk mailing, following is recommendations:
    • You may not send advertising, marketing or promotional messages 
    • Send no more than 5-10 messages per minute, i.e. send messages in batches, not all at once.
    • Take into account the reaction of users to the message. Usually, 10 clicks on the “Spam” button 
    • WhatsApp Business API Integration has no physical limit on the number of messages, as per their policy but there is a recommendation not to exceed certain messages per day. Again this will  be per the WhatsApp Business API Integration Policy, 

 Note : Following are the important notes of WhatsApp Business API Integration vTiger Integration from CRMTiger.

  • One WhatsApp Business API Integration number for entire CRM and all users of CRM can send/received WhatsApp Business API Integration to assigned record against Global WhatsApp number set in CRM

If you wants to change WhatsApp number simply Rescan QR Code from WhatsApp in your phone by opening Settings > WhatsApp Web > Scan QR Code by going to “WhatsApp Configuration” Page

Compatibility

Version compatibility : Upto version 7.5

Release Notes

📢 Release Notes – Version 1.6.2
– Surface App ID, Business ID, and associated number for connected Meta Business accounts in the embedded popup while adding a number.
– Introduced Campaign features with the ability to track responses for campaign messages and an opt-out option to prevent sending unwanted promotional messages.
– Webhook Response Logs introduced in WhatsApp Business Log for accurate error tracking from Meta.
– Grid View introduced for WhatsApp templates.
– New filtering options in Timeline/Inbox: Read/Unread and Other Labels.
– UI/UX refinements for a smoother and more consistent user experience.
– Pre-defined chatbot templates introduced as guided suggestions during bot creation.
– RTL (Right-to-Left) support implemented.
– Default phone-number variable in Bot to automatically capture customer numbers at conversation initiation.
– New chatbot nodes introduced: Assign Agent/User, Webhook, -Trigger another ChatBot, and Time Delay.
– Round Robin assignment enhanced with online/offline user checks and restricted to authorized users.
– Keyword-based chatbot initialization enabled for improved automation flexibility.
– Bug fixes to improve stability across WhatsApp workflows.
📌 Note: Support for the above features in version 8.x will be available soon.

Installation

please visit Link

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