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Real-time Communication: How WhatsApp Integration Enhances CRM Workflows

Introduction:

In today’s busy corporate world, effective communication is essential. Real-time communication tools are radically changing the way companies interact with their customers. Customer satisfaction can be greatly enhanced and operations streamlined by integrating WhatsApp and other platforms into CRM (Customer Relationship Management) systems. This article explores how CRMs are strengthened and how WhatsApp integration enhances the company.