Number Masking – Privacy for Your Business and Customers in vTiger

Do you value your privacy?

Do you feel the same way about your customer’s privacy?

If you said yes, then In an era where privacy is of paramount importance, businesses need to adopt measures to protect their customers’ and employees’ personal information. One such solution is call masking, a telephone feature that ensures privacy by displaying a designated phone number when making outbound calls. In this article, we will explore what call masking is and how it can benefit both businesses and their valued customers.


WhatsApp chatbots for eCommerce businesses

Since the launch of the WhatsApp Business App in 2018, marketers have been proactively investing in the portal for broader customer outreach. Manual interactions, however, cost companies time, effort, and resources to keep communications relevant. To sustain, artificial intelligence (AI) is offering a more effective, efficient, and consistent approach with WhatsApp chatbots for eCommerce businesses. From automated customer query redressal to personalized product recommendations, WhatsApp chatbots are taking targeted marketing and eCommerce conversions to another level.