After getting so many requests from customers and prospects on how to setup and automate their vTiger system, they can easily manage customer’s support requests.
In recent years, there has been a huge shift towards open source software.
Open source has become a vital platform on every front because of the flexibility of modification as well as the complete authority of the source code.
Email Tracking Plugin for VTiger tracks emails sent from records or emails sent through workflow. Email tracking plugins give information on the “number of times emails are opened by customers.” That allows you to trigger follow-up notifications (e-mails to customers or notifications to VTiger agents) based upon the time or date the email was opened.
The CRMTiger Team added a new feature in the vTiger email campaign called “Tagging.” This will help users get the selected search from the email campaign subscriber list from the selected slide of the graph.