CRMTiger always committed to offer seamless service to customer on various work related to vtiger and supported application.
Recently CRMTiger Team created new customization in vTiger Asterisk Connector. This will help users to get the email notification when he was on another call. Check out below for more details.
Asterisk was customized for two purpose:
- When a second callers come in queue then one email notification should be send and broadcast IM Messages to all agent for with details Queue waiting count.
- We have send second notification when callers is waiting from last 3 minute then again same email notification will be send and broadcast IM messaged for all agent.
Feel free to contact us. We would be happy to assist you.
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