Product Description

What is CRMTiger Facebook Messenger Extension?

Our product Facebook Messenger is connector between vTiger CRM and Facebook. Facebook Messenger Integration Extensions allow users to use the messaging service of Facebook Page. Customers can send the message to the Facebook Page and it’ll be received in the CRM & vice versa.

Advantage of Facebook Messenger Extension?

With our Facebook Messenger Extension, Customer can communicate through Business Facebook Page and stored the data in CRM & based on the conversation you can create the Leads, Contacts, Accounts, etc in CRM.

Features of Facebook Messenger Extension

• Authenticate Facebook Account in CRM.
• Configure Facebook Pages, Allow Users/Groups for particular Facebook Page for Send/Receive the Message.
• Configure the Module creating record inside the CRM from the Received Message.
• Add the General Settings like Layout of the TimeLine View Screen and Auto Responder Text, etc.
• Customers have to initiate the first message from the Facebook Page and its support message type like Text, Attachments(Documents, Audio, Video, Images, GIF), Emoji.
• CRM Users can respond to customers from CRM to the Facebook Page from which they received the Message and its support message type like Text, Attachments(Documents, Video, Images, GIF), Emoji.

Additional Information

Compatibility

Version compatibility : Version 7.x

Release Notes

Release version 1.0.0 – Beta release of Facebook Messenger Integration for vTiger

Installation

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