SPA & Wellness CRM – a complete Customer, Therapist and Appointment Management Software

CRMTiger offers CRM integrated with Web Portal (Spa-Website) and POS system that’s scalable to extend with Mobile App for consumers

We gained Spa-Salon-Wellness business insights while working for many of them from different locations across the world. Our SPA CRM solution is extract of our years of experience working on this domain.

SPA CRM is offered as a total package with flexibility to match your custom demands

The CRM capabilities…

Therapist-Employee management

  • All therapist are managed in CRM with their detailed profile, skills and services offered
  • Therapists are assigned customers and appointments based on their availability and services they offer
  • Appointment notification and reminders for Therapists


  • Receive appointment requests from web portal
  • Confirm back appointments according to the availability
  • Send notifications and reminders for appointment statuses to customers and therapists
  • Send notification by email and SMS (SMS integration required)
  • View appointments for the month, week or for a day

Contact Management (Customers)

  • Manage all customers contact details like name, address, phone numbers and emails at one place
  • Add customer preferences or related notes in comments
  • Send offers, product updates, promotions and news letters to customers by mass emails or SMS
  • Assign customers to a Therapist or to a group
  • View customers purchased services and packages in past

Services and Packages

  • Manage all services and packages from CRM
  • Add a Service or a Package in CRM and update the same on integrated Web Portal in real time
  • Add all details about a Service or Package like inclusions, duration and cost
  • Generate invoices for services provided
  • Print invoices or send it by email


  • Sell beauty products using CRM
  • List all products with specifications and prices
  • Sync products from CRM to Web Portal in real time
  • Generate invoices for sold products
  • Print invoices or send it by email

Portal – SPA Website
We offer Portal as an option to make it a complete solution. As an another option we can also integrate your current website with CRM.

  • Customers can register on the portal to select services and book appointments
  • Select from various products, services and treatment packages
  • Select preferred Therapist (Service Provider) for the treatment
  • Book an appointment with preferred date and time slot
  • Get appointment confirmation by email, SMS and view the same on portal
  • View bills on portal

Do You Need More Information ?
For any further information / query regarding CRM, please email us at
OR call us on +1 630 861 8263, Alternately you can request for information by filling up Contact Us