Callcenter

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Callcenter

CRM for Call Center

Are you running Contact Center ?

Looking for CRM solutions integrated with VOIP software ?

CRMTiger offers complete customized CallCenter Suites as per your needs.

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How it works

Sales Agent Operation Flow

Service Agent Operation Flow

360 Degree View Of Callcenter CRM

Lead Integration

Sales Admin Interface

Support Admin Interface

Agent Interface

Analytics

FEATURE HIGHLIGHTS

PBX VOIP Features

Call Campaigns / Auto-Dial
Caller Context
Click-to-Dial
Call Scripts
Call Recordings
Call Reminders
Call Transcription
Call Logging
Add Notes During Call
Call Analytics & Report
Voicemail Drop
Inbound/Outbound SMS
Local Outbound Caller ID
Notifications
Live Call Monitoring
CRM Integration
Live Call Monitoring

IntegrateD CRM Features

Auto-Display customer information on call
Agent script Management
Call Disposition Synchronization
CallBack Integrated with CRM Calendar
Customer 360 view from agent
On Call Send SMS/Email

Our Customer's Remark

Easy to use, Flexible CRM solutions made specifically for our needs.

Jon Taradalsky,VP of Operations
Napa Technology, USA.

#contact center #Retail call center #ContactCenter CRM for Retail supply

Agents could easily find customer past discussion history to close more sales.

Ophir,Founder, Netvill, Israel.

#callcenterCRM #CRM for Voip services #ContactCenter CRM for selling Voip services

Easy incoming call popup for agent to quickly view customer data on incoming call.

Sander van Fulpen,Cloud Specialist, Webstate.nl.

#callcenterCRM #CRM for Voip services #ContactCenter CRM for selling Voip services

What do we offer

Theme based Call-center CRM solution

Select available theme for your Contact Center or Call Center CRM solutions
Complete Installation and Configuration of CRM with PBX

CRMTiger team will install CRM and PBX system on your Cloud server with configuration
Training

The Expert CRMTiger team will train the customer's team mainly Agents and Administrators on how to use Call Center CRM to get the best output for their business.

Technology selection

Pricing

CallCenter CRM pricing rely on selection of following features,

Themes
Agent Interface modification requirement
CRM Features
Third-Party Integration
PBX Features

Contact US for Pricing

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