CRM for Call Center
Are you running Contact Center ?
Looking for CRM solutions integrated with VOIP software ?
CRMTiger offers complete customized CallCenter Suites as per your needs.
Schedule A MeetingHow it works
Sales Agent Operation Flow
Service Agent Operation Flow
360 Degree View Of Callcenter CRM
FEATURE HIGHLIGHTS
PBX VOIP Features
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Call Campaigns / Auto-Dial
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Caller Context
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Click-to-Dial
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Call Scripts
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Call Recordings
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Call Reminders
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Call Transcription
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Call Logging
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Add Notes During Call
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Call Analytics & Report
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Voicemail Drop
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Inbound/Outbound SMS
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Local Outbound Caller ID
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Notifications
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Live Call Monitoring
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CRM Integration
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Live Call Monitoring
IntegrateD CRM Features
Auto-Display customer information on call
Agent script Management
Call Disposition Synchronization
CallBack Integrated with CRM Calendar
Customer 360 view from agent
On Call Send SMS/Email
Our Customer's Remark
Easy to use, Flexible CRM solutions made specifically for our needs.
Jon Taradalsky,VP of Operations
Napa Technology, USA.
#contact center #Retail call center #ContactCenter CRM for Retail supply
Agents could easily find customer past discussion history to close more sales.
Ophir,Founder, Netvill, Israel.
#callcenterCRM #CRM for Voip services #ContactCenter CRM for selling Voip services
Easy incoming call popup for agent to quickly view customer data on incoming call.
Sander van Fulpen,Cloud Specialist, Webstate.nl.
#callcenterCRM #CRM for Voip services #ContactCenter CRM for selling Voip services
What do we offer
Theme based Call-center CRM solution
Select available theme for your Contact Center or Call Center CRM solutions
Complete Installation and Configuration of CRM with PBX
CRMTiger team will install CRM and PBX system on your Cloud server with configuration
Training
The Expert CRMTiger team will train the customer's team mainly Agents and Administrators on how to use Call Center CRM to get the best output for their business.
Technology selection
Pricing
CallCenter CRM pricing rely on selection of following features,
- Themes
- Agent Interface modification requirement
- CRM Features
- Third-Party Integration
- PBX Features