WebPhone (WebRTC) Integration for Calling with vTiger CRM 6.x and 7.1
CRMTiger believes in making things easy to save time and increase productivity. With the Asterisk connector using WebRTC Phone for vTiger Versions 7.1 and 6.x, you can start calling your leads and contacts from within your CRM. Gone are the days where you opened a lead, saw the phone number, and dialed from your mobile or landline phone.
Version compatibility :
vTiger: 6.x, 7.x
Asterisk: asterisk 1.8 and 11 versions
Note :
#1 To install the Asterisk connector on a multitenant implementation, if you have one server with Asterisk as a subdomain, we have to review your server before we quote you pricing for the Asterisk connector.
#2 Before buying this product, please contact us at support@crmtiger.com to verify the Asterisk version and configuration settings.
Advantages of implementing a webphone connector with vTiger
Make a call from CRM to a contact or a lead simply by clicking any phone number mentioned in the record.
No need for an IP phone or softphone.
No pop-ups, no navigation, and the and the call appears as a strip on the same vTiger page below the menu and above a record or the record list.
Make outgoing calls or even receive incoming calls.
For unknown numbers that are not saved in any record, CRM will offer to save this number as a new lead, contact, or organization while the call is in progress.
Use CRM side by side while making a call and while the call is in progress.
Call, put the call on hold, or hang up with a single click.
Implementation turn-around time is a is a maximum 1 week (it may vary depending on the server configurations and asterisk configurations).
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