CRMTiger team customized vTiger CRM version 5.4 for Barcelona based call center company.
Customer was looking to implement a CRM system to manage call center activity.
Feature implemented in the CRM:
- Implementation and integration of the PBX suite.
- CRM system implementation for selling Pharmacy items.
- Signature feature for customer on Quotation module.
- Send Trouble Ticket as PDF attachment.
- Extensive Dynamic report development.