The CRMTiger team solved the vTiger default error for email track access when mail was sent from the workflow for vTiger 6.5.
Line No: 68
Old Code:
$trackURL = “$site_URL/modules/Emails/actions/TrackAccess.php?record=$entityId&mailid=$emailId&app_key=$application_unique_key”;
New Code:
$trackURL = “$site_URL/modules/Emails/actions/TrackAccess.php?record=$emailId&parentId=$entityId&applicationKey=$application_unique_key”;
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