CRMTiger offers various services related to Implementation and customization for vTiger.
Following is the different types of services CRMTiger offers to the customers.
Service Type1: Hosted vTiger® CRM on CRMTiger’s Premises
1. We will provide space and host the CRM on our Linux server.
| Edition | Feature | Sales & Marketing | Feature |
| Monthly Price Per User | $8 | Content Library/Attachments | Yes |
| Data Storage | 5GB / Client | Document Attachments | Yes |
| Accounts | Yes | Email Integration | Yes |
| Contacts | Yes | Task & Activity Tracking | Yes |
| Chat | Yes | Customizable Sales Process | Yes |
| Yes | Email Templates | Yes | |
| Mass Email | Yes | Google Adwords | No |
| Workflows | Yes | Microsoft Mail Merge | Yes |
| Mobile | Yes | Opportunity Tracking | Yes |
| Reports | Yes | Webforms | Yes |
| Dashboards | Yes | Campaigns | Yes |
| Customizable Layout | Yes | Contract Management | Yes |
| Project Management | Customizable Dashboards | No | |
| Service Module | Yes | Product Tracking | Yes |
| Service Contracts | Yes | Quotes | Yes |
| Projects | Yes | Role Permissions | Yes |
| Project Tasks | Yes | Profiles | Yes |
| Announcements | Yes | Offline Access | Yes |
| Mail Converter | Yes | Mobile Customization | $ |
| Project Milestones | Yes | Sales Teams | Yes |
| Service | Territory Management | Yes | |
| Asset Management | Yes | Customer Portal | 100 FREE ACCOUNTS / USER |
| Trouble Tickets | Yes | Knowledge Base | Yes |
| Auto Email Response | Yes | Webmail | Yes |
| Ticket Management | Yes | Social Conversations | No |
| Partners | No | ||
| Email Integration | Yes |
Service Type 2: Migration for vTiger
| Migrating From | Number of Records | Price (USD) |
| Salesforce.com | less than 5,000 | 400 |
| Sugar CRM | ||
| Microsoft Dynamics CRM | 5,000 to 50,000 | 700 |
| All Others | more than 50,000 | 900 |
| Open Source(PHP Based) | any | 500 |
Note:
1.Above price will be valid only after our technical team will review the customer current application.
2.Price may vary based on complexity and integration with third party system.
Service Type 3: Installation and Customize existing vTiger® CRM on Client’s premises
| Feature | Price (USD) |
| Setup Fee(inc. Admistrative customization) | 500$ |
| Customization using Open source coding | 20$/hr |
Service Type 4: Annual Maintenance Contract
- At CRMTiger we have expert team who work with individual client’s as per his requirement.
- CRMTiger charge 500$/Month to the client as part of the AMC
Below mentioned are the list of activities involve in the AMC:
Backup existing system
- Manage errors in existing system
- Technical help to client’s sales team
- Basic level administration customization
**Changes or Enhancement will not be considered in AMC.
Resource timing:
- Allocated resource will work on 10:00 AM IST to 7:00 PM IST
- Working hours: 8 hours a day
- Working Day : Monday to Friday
Service Type 5: Hourly Package
At CRMTiger we offers Dedicated Hourly Package Model for our valuable customers.
List of Hourly Package:
1. 16 hours
Expiration Time : 4 Weeks from Start Date
Price – 320 USD (@ 20$/hr)
2. 24 hours
Expiration Time : 9 Weeks from Start Date
Price – 432 USD (@ 18$/hr)
3. 40 hours
Expiration Time : 16 Weeks from Start Date
Price – 600 USD (@ 15$/hr)
Important Note:
1. Turnaround time would be 48 hours on receiving request.
2. Team will start work once receiving the Full payment of the package
3. We will sign an agreement with the company for types of work
Resource timing:
- Monday to Friday [ 10:00 AM to 07:30 PM (IST OR GMT+5.30) ]
- Hours / week : 40 Hours
- Hours / Month : 160 hours
- Holiday : Sunday and Indian National Holidays