CASE STUDY For Telecom Industry

CRMTiger team customized vTiger CRM version 6.1 for one of the biggest telecom company in africa.
Customer was looking to implement a CRM system to manage their enterprise customer. this CRM approach B2B customer for lead generation to billing.
Project Screenshot
Feature implemented in the CRM
  • Lead,Opportunity,Quote management

  • Order management with Service request implementation

  • Add-ons package development

  • API integration with BSS (Telecom billing system)

  • API request/Response Log management

  • extensive Reporting module

Tools and Technology :
  • vTiger® version 6.2
  • PHP 5.4
  • MVC Framework

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