CRMTiger team customized vTiger CRM version 6.1 for one of the biggest telecom company in africa.
Customer was looking to implement a CRM system to manage their enterprise customer. this CRM approach B2B customer for lead generation to billing.
Feature implemented in the CRM
Order management with Service request implementation
Add-ons package development
API integration with BSS (Telecom billing system)
API request/Response Log management
extensive Reporting module
Tools and Technology :
- vTiger® version 6.2
- PHP 5.4
- MVC Framework