CASE STUDY For The Telecom Industry

The CRMTiger team customized vTiger CRM version 6.1 for one of the biggest telecom companies in Africa.
The customer was looking to implement a CRM system to manage their enterprise customers. This CRM approach involves B2B customers for lead generation and billing.
Project Screenshot
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Feature implemented in the CRM

  • Lead,Opportunity,Quote management

  • Order management with service request implementation

  • Add-on package development

  • API integration with BSS (the telecom billing system)

  • API request/response log management

  • extensive reporting module

Tools and Technology :
  • vTiger® version 6.2
  • PHP 5.4
  • MYSQL
  • MVC Framework

Do You Need More Information ?
For any further information / queries regarding CRM, please email us at info@crmtiger.com.
OR call us on +1 630 861 8263, Alternately you can request information by filling out the Contact Us form.