vTiger® with VICIDial Integration

CRMTiger believe in making things easy to save time and increase productivity. With ViciDial connector with various opensource and Hosted CRM help sales team,call-center agents to manage all calling activities from one screen.
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Advantages of ViciDial Integration with vTiger CRM
Usability

 

  • Single Sign-on

  • Auto redirection of vTiger CRM Contact screen based on incoming phone number

Review the view of Integration here
vicidial-Single-Sign-on_preview
Data Synchronization

 

  • Sync. ViciDial Campaign with vTiger CRM Campaign

  • Sync. ViciDial List with vTiger CRM List

  • Sync. Disposition of ViciDial with vTiger CRM Lead/Contact Status

  • Sync. ViciDial contacts with vTiger CRM Lead/contacts


Call & Logging features

 

  • Click to Call from vTiger CRM

  • Call Recording with all details


Dialing features

 

  • Auto Dial from vicidial reflect to vTiger CRM. means it will automatically redirect to screen in vTiger CRM based on dialled number

  • Transfer Call to another agent from same screen

  • Pause Ongoing call

  • Predictive dialing from ViciDial

  • Power dialing from ViciDial

User-Phone-extension-Campaign-List-Synchronization
User, Phone extension, Campaign, List Synchronization
CRMTiger Team implement the concept to Sync User, Phone extension, Campaign and List of ViciDial with vTiger. so any new user added to CRM sync to ViciDial automatically and same has been updated to vTiger as well.

Supported(Compatible) version of vTiger CRM
ViciDial Integration with vTiger CRM support following vTiger CRM versions

 

  • vTiger 6.3

  • vTiger 6.5

  • vTiger 7.x

Watch the Video of our integration with one of instance of vTiger CRM

Do You Need More Information ?
For any further information / query regarding CRM, please email us at info@crmtiger.com
OR call us on +1 630 861 8263, Alternately you can request for information by filling up Contact Us