Driving Multichannel Marketing: Incorporating WhatsApp into CRM Campaigns
In today’s fast-paced digital world, companies are constantly looking for new and improved ways to engage with their customers. Businesses can now reach consumers through a variety of channels, and more importantly, thanks to multi-channel marketing. A great tool to enhance the entire CRM (Customer Relationship Management) process is WhatsApp. In this blog post, we’ll explore how integrating WhatsApp into your multichannel marketing strategy can enhance customer engagement and strengthen your CRM system.