Description
Live Chat AI Agent for vTiger
Live Chat AI Agent is a powerful website chat integration for vTiger Open Source CRM that allows you to connect website visitors directly with your CRM. Capture visitor conversations, manage chats from within vTiger, and let your team respond to customer queries from a centralized chat inbox.
The solution also includes AI-powered assistance, helping you provide quick and relevant responses to visitor questions based on your business requirements.
Key Features
- Website Chat Widget – Add a professional chat widget to your website and allow visitors to start conversations instantly.
- Centralized Chat Inbox – Manage all website conversations from a single interface within vTiger CRM.
- AI-Powered Responses – Use AI assistance to generate relevant answers to visitor questions and provide faster customer support.
- Real-Time Visitor Conversations – Communicate with website visitors in real time through the CRM.
- Conversation History – Keep track of previous visitor messages and chat interactions for better customer follow-up.
- Agent Availability – Manage online/offline agent availability and route conversations to available team members.
- Visitor Management – View and manage active website visitors and their conversations from the chat interface.
- Human Agent Support – Agents can take over conversations when human assistance is required.
- CRM-Based Access – Chat functionality and information are managed according to the user’s vTiger CRM access rights and permissions.
- Easy Website Integration – Add the chat widget to your website and start receiving visitor conversations through vTiger CRM.
Reviews
There are no reviews yet.