Description

Advantages of implementing a webphone connector with vTiger

• Make a call from CRM to a contact or a lead simply by clicking any phone number mentioned in the record.
• No need for an IP phone or softphone.
• No pop-ups, no navigation, and the and the call appears as a strip on the same vTiger page below the menu and above a record or the record list.
• Make outgoing calls or even receive incoming calls.
• For unknown numbers that are not saved in any record, CRM will offer to save this number as a new lead, contact, or organization while the call is in progress.
• Use CRM side by side while making a call and while the call is in progress.
• Call, put the call on hold, or hang up with a single click.
• Implementation turn-around time is a is a maximum 1 week (it may vary depending on the server configurations and asterisk configurations).