vTiger® with VICIDial Integration

ViciDial has been widely used as a complete dialer system over the years which is open sourced and act as a perfect call center suite. Call centers, companies engaged in market research or in event management often make the best use of Vicidial’s role as a Predictive Dialer to propel their business.
vTiger is the CRM Software which used by many call center company with ViciDial to manage leads, send email to leads, send quotation, send invoice-marketing and many other purpose.
Integration of ViciDial with vTiger become complete Call center suite which will benefit Sales company to manage CRM with Dialer effectively.
CRMTiger Integrated vTiger® with ViciDial by adding following feature:
Call-Integration
vTiger® Click To Call Integration
This Module provides click to call from vTiger CRM. This module used to integrate ViciDial dialer using Asterisk PBX Integration. so click on the phone number in vTiger start dialing phone # using ViciDial Dialer.
vTiger® Call Recording
Record every call inside vTiger PBX Manager module. so Admin or agent can see list of call with call duration and other important feature like download call recording file to listen a call.
vTiger-Call-Recording
vTiger-ViciDial-Lead-Synchronization-3
vTiger®-ViciDial Lead Synchronization
Lead Sync is important feature for vTiger and ViciDial so every leads added to the vTiger sync to vicidial as well as every leads added to ViciDial sync to vTiger against specific List and Campaign in VIciDial. Variance Team implemented field mapping concept so admin has the ability to map field from vTiger to ViciDial during import.
Call Disposition Synchronization
Lead Sync is important feature for vTiger and ViciDial so every leads added to the vTiger sync to ViciDial as well as every leads added to ViciDial sync to vTiger against specific List and Campaign in ViciDial.
Call-Disposition-Synchronization
User-Phone-extension-Campaign-List-Synchronization
User, Phone extension, Campaign, List Synchronization
CRMTiger Team implement the concept to Sync User, Phone extension, Campaign and List of ViciDial with vTiger. so any new user added to CRM sync to ViciDial automatically and same has been updated to vTiger as well.
Why VICIDial Integration from CRMTiger ?
  • Experience in vTiger version 5.1 to 6.3
  • 10+ Year of IT experience specifically in OpenSource Framework
  • 40+ Satisfied client
  • 50% Saving in Development cost
  • 50+ Developers
  • Expertise in Code reusability
  • Following coding guidelines
  • Well organize development methodology and structure

Do You Need More Information ?
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